NOTE: The entire Professional Skills Certificate Program, containing all 15 modules in the series, is also for sale as a single discounted item. Look for the “Professional Skills for Early Career Certificate Program” in the CE Smart Catalog to purchase

This bundle contains the following modules:

Presented by: Amanda Berthiaume, MsDH, RDH, CDA, FADHA

Course Description: This module focuses on building effective teams within dental and interprofessional settings. Participants explore how communication styles influence teamwork, what to do when clashes occur, and how to foster a culture of respect, accountability, and collaboration. Through self-assessment, discussion, and simulated scenarios, students will identify their own communication preferences, evaluate team dynamics, and develop strategies to improve patient care outcomes through teamwork.

Presented by: Kelli Swanson Jaecks, MA, RDH, FADHA

Course Description: Conflict is part of life. Whether it be in the clinic with co-workers and clients, around a zoom board meeting, or in our personal spaces, conflict is unavoidable. We all respond to conflict differently; some of us avoid it, some run right into it, and some see the problem but don’t know how to resolve it. Big emotions often accompany conflict- fear, confusion, anger, shame. No one wants to be stuck there. How do we turn conflict into an opportunity for growth and find new ways forward? The good news is there are clear strategies and communication practices that can help us navigate towards agreement and workable solutions.

Presented by: Tia S. Meyer, RDH, FADHA

Course Description: This module explores the critical role of organization and attention to detail in dental hygiene practice. Students will learn how structured clinical workflows, intentional preparation, and heightened observational skills contribute to patient safety, clinical accuracy, and overall efficiency. Through real-world examples and practical strategies, learners will gain tools to enhance their performance, reduce stress, and build confidence in delivering high-quality patient care.

CE Credit Hours: 2.0

Course Launch Date: August 1, 2026

The American Dental Hygienists' Association is designated as an approved provider by the American Academy of Dental Hygiene, Inc. #AADHADH (Jan. 1, 2026–Dec. 31, 2026). Approval does not imply acceptance by a state or provincial Board of Dentistry. Licensee should maintain this document in the event of an audit.

The American Dental Hygienists’ Association is an approved provider of dental continuing education as recognized by the Dental Board of California, Provider #5238.